Frequently Asked Questions

Age recommendations vary between resources. You will find the suggested age range clearly listed on each product page.

Each resource is different, but many include a child-friendly presentation, a Parent and Carer Guide, printable activities and a Viewing Guide. You can find the complete list under What’s Included on each product page.

Absolutely. Our resources are designed to be enjoyed together and can be used with siblings or children within the recommended age range.

Not at all. No teaching experience is needed. Our resources are designed to give parents a simple, engaging way to introduce a topic and start a conversation.

Our resources are designed for families with children across different ages and stages. Each product includes a recommended age range to help you find the right fit.

Yes. They can be used as part of a homeschooling program, family learning, or simply as an engaging way to explore new topics together at home.

Yes. Presentations can be viewed on a computer, tablet or TV, making it easy to explore them together as a family. A Viewing Guide is included with your purchase, with simple instructions to help you get set up and viewing with ease.

Files are provided as PDF. The formats included are listed on each product page under What’s Included.

Where printable activities are included, they can be printed at home and used alongside the presentation and family conversations.

After purchasing, you will receive an email with instructions for accessing your digital resources. You can also request a fresh download link at any time from the Downloads page.

If you have any trouble accessing your purchase, please get in touch through our contact page. We are happy to help you get everything working.

Absolutely. Choose one of our set amounts or enter your own, add a message, and send it straight to the recipient by email — or to yourself, to pass on when the moment suits.

Your gift card email includes the code and instructions. You can also read the full redemption instructions on our redeem page.

Raising Noble gift cards are valid for 3 years from the date of purchase. The expiry date is shown on the card and in the email that delivers it, and any unused balance stays on the card until then.

Yes. Kit prices include any sales tax, VAT or GST due in your country, so the price you see is the price you pay. Kit purchases are processed by Link, a Stripe company, which calculates and pays that tax, so your receipt and card statement may name Link or Stripe.

Gift cards check out separately from kits. Buy the kits first, then add the gift card and check out again.

Raising Noble resources are for personal and family use only. They may not be copied, reproduced, shared, uploaded or resold without written permission.

As our resources are digital products, we generally do not accept returns or refunds once a product has been downloaded. If you experience an issue with your purchase, please contact us and we will do our best to help. This does not limit your rights under the Australian Consumer Law.

No. These are educational materials for family conversations, not medical, legal or professional advice.

Listen calmly and reassure them they did the right thing by telling you. In an emergency call 000. Kids Helpline is 1800 55 1800, Parentline NSW is 1300 1300 52, and 1800RESPECT is 1800 737 732.